What is medchart?

Did you receive an email or call about Medchart requesting your health records?

What is Medchart?
Medchart is a secure service to transfer medical records from any provider (clinic, hospital, pharmacy and more) to you or your designated representatives (legal team, care team, authorized family members).
Why do I need to know about Medchart?
Every transfer of medical records using Medchart happens with your explicit consent. We want to ensure that you know who Medchart is and that we are working to get medical records for your needs. You always maintain ownership of your medical records by using Medchart.
Who uses Medchart?
Medchart is used by patients, lawyers, hospitals, clinics, government programs, health services providers and others to access health information.
Why do they use Medchart?
Medchart improves the security, quality and efficiency of medical record transfers. This means your healthcarecare or legal team is optimally equipped to provide you with the services you hired them for.
How do I know Medchart is safe?
Medchart staff are specifically trained in privacy and medical record best practices. They are the best equipped individuals to manage your sensitive personal and health information.

Privacy legislation keeps your health information safe. That legislations is called HIPAA (United States) at the federal level. There are also state specific privacy legislations. Medchart exceeds the standards outlined by all of these legislations to ensure you and your information is protected.

Because Medchart is used by hospitals, government programs, and large corporate health services providers our company, technology and practices have had to pass and exceed stringent testing to meet the privacy and security requirements of those organizations.
What if someone contacts me about Medchart?
Hospitals have high standards for releasing your information. In some cases a hospital or provider will call you personally to verify your identity, consent and knowledge of Medchart. Don’t be alarmed by this. Please confirm your consent for release of your medical records.
If a request has been made for your health information please contact the healthcare team or legal representative who the request was made for to obtain more information.