Medchart CEO James Bateman Recognized as a DirectTrust™ Interoperability Hero

TORONTO & DALLAS — Nov. 9, 2021 — Medchart is pleased to share that its CEO, James Bateman, earned recognition as a DirectTrust™Interoperability Hero.Bateman earned this honor for leading the company’s efforts in championing the consumer-mediated exchange model to transform the interoperability process into one that’s more efficient, manageable and cost-effective.


As a member of DirectTrust, Medchart is part of a network that provides a reliable means for ensuring safe and secure transport of health information between providers. For Medchart, this network is further expanded to include businesses beyond care and is the easiest way for patients to connect their data to health tech apps and services, law firms, insurance companies and pharmacies.


With tens of thousands of trusted data connections and a simple-to-use API set, Medchart’s platform enables any business to digitally retrieve patient-authorized health data quickly and securely. The company is connected to more than 65,000 health organizations across North America, reaching more than 120 million patients.


“Being recognized by an esteemed group of colleagues such as DirectTrust is a testament to the great work by the Medchart team to power secure data exchange and interoperability between patients, data custodians and data requestors,” said Bateman. “Using the consumer-mediated exchange approach, Medchart enables interoperability between the Exchange models. This process is built on the foundation of simplified patient consent so people can manage their personal data and control how organizations use that data.”


“We’re delighted to acknowledge Medchart as an Interoperability Hero,” said Scott Stuewe, president and CEO ofDirectTrust. “There’s power in knowing the stories driving advancements in interoperability. We’re thrilled to bring attention to the use cases and successes of the efforts of those meeting the criteria of this.”


“By incorporating a consumer-mediated exchange platform and processes that exceed current requirements, organizations won’t be caught flat-footed once an inevitable regulatory update is enacted —which will likely save considerable time, effort and expenditures,” addedBateman.



The Interoperability HeroInitiative was established to recognize organizations, teams and individuals advancing interoperability across the healthcare ecosystem. Each quarter,DirectTrust selects candidates based on a variety of categories, including collaboration with others, identity-proofing, organizational efficiencies, and using DirectTrust with other standards and networks (e.g., FHIR, Query). For additional information about DirectTrust’s Interoperability Hero initiative, visit here.


About Medchart

Medchart is a secure platform for easily aggregating and analyzing patient-authorized access to health data. By providing tens of thousands of trusted data connections through a simple-to-useAPI set, Medchart makes it easy for patients to connect their data and health tech apps, and for businesses to operate more profitably. Medchart customers include law firms representing nearly 40% of all U.S. claimants in the ongoingPurdue opioid litigation. Investors include Crosslink Capital; Golden Ventures;Vast Ventures; Union Ventures; iGan Partners; Stanford Law School; and Nas, an original backer. Visit Medchart at and on Twitter and LinkedIn.



DirectTrust™ is a nonprofit, vendor-neutral alliance initially created by and for participants in the Direct community, including Health Information Service Providers (HISPs),Certificate Authorities (CAs), Registration Authorities (RAs), healthcare providers, consumers/patients, and Health IT vendors. DirectTrust serves as a governance forum, trust community, standards organization, and accreditation body for persons and entities engaged in exchange utilizing the Direct Standard™,supported by DirectTrust’s robust security and trust framework. The goal ofDirectTrust is to develop, promote, and, as necessary, help enforce the rules and best practices necessary to maintain security and trust within the DirectSecure Messaging community. DirectTrust is committed to fostering widespread public confidence in the interoperable exchange of health information. To learn more, visit

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